Car Contract
Sunday, December 8th, 1985 was my 17th birthday. I had had my driver's license for 364 days, but I didn't have my own car. I wanted reliable transportation, my own car, so I wouldn't have to rely on someone else to take me to work.
Dumb, Smart Remark
I'm the Contract Admin for a growing construction company. I'm included on all the emails that involve public agencies and private companies we work for and all the companies that work for us as subcontractors.
The Payoff of Superior Customer Service
One of our clients, DSU (Diesel Service Unit), the Oregon Peterbilt dealer and top GMC truck sales, service, parts and leasing company in the Northwest received the following email from a first-time customer after working on their new customer's Pace Arrow motorhome:
Big Heart
Two years ago, the Assistant Plant Manager came to me with an idea to start an employment program for people who have a disability (Autism and Down Syndrome).
The Curse of Indecision
Have you heard the wonderful story of the donkey that had been lost in the desert for many days?
Scared Safe
In 1989 I was a new hire at a paper mill in Camas, WA. This particular day we had a safety meeting in the auditorium. When I walked into the meeting, it was surprising to see so many people.
Being Late Hurts Your Crew
At the beginning of the shift on our project in Salem, one of my pipe laborers, we will call him Tardy Ted, showed up late, again!
How to Continually Improve
At a past session of the Leadership Development Lab (LDL), I reminded class members to be prepared to report the following week on their success in implementing the On the Job Training process.
Vision of Victory
After our session on Vision and Mission, Larry challenged us to discuss our Mission and Vision with our department, crew, and family.
What Business Are You In?
When we were given our 'Person Pearl' assignment at Session 2, I immediately thought of my sister, Heather. I really wanted to improve our relationship. Heather lives in Florida and we speak on the phone often.
Larry W. Dennis, Sr. President,
Turbo Leadership Systems©