Phone: 503.691.2867 • Fax: 503.691.5434|



September 5th, 2017|

Are you an active listener? When your colleagues are speaking, are you thinking about what you want to or should say next? Or are you fully engaged with what they are saying now?


August 29th, 2017|

Yesterday afternoon I stopped at Ace Hardware. I had several things on my list including:

Take a Stand for Standards

August 22nd, 2017|

I started on Valentine's Day 2011 as manager of a 6-year-old tire and auto repair store in Northwest Portland, OR. The store had a history of bad managers that didn't do the right things.

Tell Me More

August 15th, 2017|

While having lunch in the Denny's restaurant in Union Gap, Washington, I noticed a family come in; Grandma, son, and a grandson.

Flying High

August 8th, 2017|

Sunday, on our return from a rather quick trip to Detroit for a family emergency, Donna Lee (my wife) and I wanted to sit together. To get seats together, we ended up in the last row, aisle 40.

Root Cause

August 1st, 2017|

For decades I have urged clients, –participants in our Turbo programs; when facing a problem to explore, search for and find the root cause of the problem, before trying to find a solution.

A More Professional ME

July 25th, 2017|

We all feel the day to day pressure of too much to do, and not enough time to get it done but now the process was really on. I had been struggling with the increased workload, countless items that needed to be completed each day.

Intimidating Boss

July 18th, 2017|

"My professional "Pearl" (a person I wanted to improve my relationship with), Rich, owns our company and operates as my Project Manager. I was fortunate to have the opportunity to ride with him from Battle Ground to my job site in Beaverton.

Worst Employee?

July 11th, 2017|

Sarcasm’s Severe Consequences
Ray, Foreman for an electrical contractor in Battle Ground, WA, told Session 2B of Turbo’s Leadership Development Lab (LDL):

“Earlier in my career, I worked as a Grocery Store […]

Extreme Commitment

July 4th, 2017|

Give Me Liberty
“Is life so dear, or peace so sweet as to be purchased at the price of chains and slavery? Forbid it, Almighty God! I know not what course […]